A day in the life of Arno

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πŸ‘‹πŸ» Arno Heitmann
😍 Childhood dream job: Film Director
πŸ’Ό Current role: Trainer, Support
⏰ Works part-time
πŸ’™ Joined Wolt in January 2021

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Tell us about your current role and what a typical work day looks like
As a Trainer for our Support team, my day currently consists of training new team members and showing them how awesome it can be working with the team here at Wolt. I hold a lot of motivational speeches, so that is pretty cool too 😁

What has Wolt taught you that has contributed to your career development?
Wolt taught what it means to work with a large amount of people with diverse nationalities and cultural backgrounds. This has helped me significantly improve my communication skills.

What is the most challenging thing about your role? And what about most rewarding?
The most challenging thing is knowing how to accommodate to the different needs of our trainees. Everyone is so different but that’s also the most rewarding part – I get to meet so many new people and challenge myself to improve with every new trainee.

What keeps you productive throughout a shift?
My landlord’s wish for rent and coffee πŸ˜‰β˜•οΈ

In your opinion, what are the core skills needed to succeed in your role? πŸ’ͺ🏻
Empathy, a good sense of humour and staying calm no matter what

In such a fast paced and hyper growth environment, what’s your secret to maintaining a balance between work and personal life?
Scheduling, scheduling, scheduling! I keep track of everything through calendar apps πŸ“†

And finally, what’s your favourite Wolt order? 🍽
Oh that’s a tough one! But I think Moochi fries from Crackbuns. That stuff is addictive!

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So if you’re keen to find out what happens behind the scenes of one of Europe’s fastest growing start ups, come join Arno and our super cool support team! Check out our live jobs today – we can confirm there’s plenty of coffee supply, awesome colleagues and plenty of good vibes πŸ˜ŽπŸ’™