A day in the life of Yoon Kim


👋🏻 Yoon Kim
😍 Childhood dream job: I wanted to become a musical star!
💼 Current role: Support Team Lead
⏰ Works part-time
💙 Joined Wolt in April 2021


Tell us about your current role and what a typical work day looks like
As a Support Team Lead, a typical day can be varied depending on what kind of responsibility the team lead has. My responsibility is focused on outsourcing, process and data 🤓

I joined the team less than a month so I am still on the learning curve! But I got assigned to my first project, which is focused on sourcing external vendors to build a scalable support operation. And so for the last 2 weeks, I have been busy having meetings with the potential partners and reviewing the contracts. This project requires close collaboration with other teams. This is my favorite part! Because I really enjoy interacting with people 💙

I was also allocated my first team at Wolt last week. They have their own charms as a human and they are also very professional. I’m really looking forward to creating the team together with them.

What has Wolt taught you that has contributed to your career development?
Learning by doing 💪🏻 I wouldn’t have joined Wolt if Wolt would not have ‘willingness to learn’ spirit!

What is the most challenging thing about your role? And what about most rewarding?
Challenge: Given one of my responsibilities is data, I would expect that my challenge would be to learn more about data operation and BI (Business Intelligence) tools. But I’m really looking forward to taking the challenges and make the best out of it.

Reward: Being in this team is a reward! Very positive and vibrant team vibes, supportive teammates, and an autonomous working environment. I feel lucky to be part of this team 😊

What keeps you productive throughout a shift?
🍴 A delicious lunch that I can order everyday from Wolt
👟 A short walk to the Monbijou park in Sunny day
⏰ 15 minutes self-reflection time everyday to decide what to prioritise for the next day

In your opinion, what are the core skills needed to succeed in your role? 
To be a good listener: In this role, you’re not only leading the team but also having responsibilities with your projects. This means that you always interact with various people who have different views on the same thing. It’s always important to have a good attitude to listen to what other people think.

In such a fast paced and hyper growth environment, how do you maintain a balance between work and personal life?
I try to be very productive during the working hours by blocking time slots per task so I can aim to finish them within the timeframe. Before the day ends, I block 15 mins to think about my to-do-list for the next day. That way, for the next morning, I can save some time to digest what my plan is. When it’s 5:00 pm, BOOM! It’s time to go home 🥳

And finally, what’s your favourite Wolt order? 🍽
People in Fshain please order – 1990 Vegan Living – Bowl of Happiness // Fabis Esskultur – Pommes mit Chilli con carne 🤤


So if you’re keen to find out what happens behind the scenes of one of Europe’s fastest growing start ups, come join Yoon and our super cool support team! Check out our live jobs today – we can confirm there’s plenty of hands-on learning, awesome colleagues and plenty of good vibes 😎💙